Responsible Gaming
Gambling should always be a form of entertainment, not a way to earn money. Please play responsibly and only with money you can afford to lose. Never chase losses or treat gambling as a solution to financial problems.
Age Verification
You must be 18 years or older, or meet the local legal age requirement in your region, to access Spin Casino. In New Zealand, the minimum age for online gambling is 18. The casino may request proof of age and identity. Underage gambling is illegal and harmful.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognise any of the following signs in yourself or someone else, please seek help:
- Chasing losses – trying to win back money you have lost, often by betting more.
- Hiding gambling activity from family, friends, or colleagues.
- Spending more time or money on gambling than you planned.
- Neglecting work, study, or family responsibilities because of gambling.
- Borrowing money or selling possessions to fund gambling.
- Feeling guilty, anxious, or ashamed after gambling.
- Being unable to stop or reduce gambling, even when you want to.
- Gambling to escape from stress, depression, or other problems.
- Lying about how much you gamble or using gambling to hide other behaviour.
- Experiencing relationship, financial, or legal issues due to gambling.
Self-Help Tools
Spin Casino offers a range of tools to help you stay in control of your gambling. Use these tools proactively or at any time you feel your play is becoming uncomfortable:
- Deposit Limits: Set a maximum amount you can deposit over a daily, weekly, or monthly period.
- Loss Limits: Cap the amount you are willing to lose in a set timeframe.
- Reality Checks: Enable pop-up reminders that show how long you have been playing and allow you to exit the session.
- Time-Outs: Take a short break from your account for 24 hours to 6 weeks.
- Self-Exclusion: Block your account for a longer period (6 months to 5 years) or permanently. During self-exclusion, you will not be able to log in or receive promotional material.
- Account Closure: Request permanent closure if you decide gambling is no longer right for you.
Support Organizations
If you are in New Zealand and need free, confidential help, contact:
- Problem Gambling Foundation of New Zealand (PGF) – www.pgf.nz
- Gambling Helpline New Zealand – Call 0800 654 655 (free, 24/7) or visit www.gamblinghelpline.co.nz
For players located outside New Zealand, national helplines include:
- UK: GamCare – www.gamcare.org.uk | GamStop – www.gamstop.co.uk
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung – www.bzga.de
Get Help Now
If you feel that gambling is causing harm to you or someone you care about, please do not wait. Reach out to a support service today. Help is free, confidential, and available around the clock. You are not alone.